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| All inquires can be
directed to customer service: |
| Address: |
Accent Building Products
46 Gettysburg Street
P.O. Box 310
Arendtsville, Pa 17303 |
Click HERE for our Customer Comment Card |
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| Phone: |
800-237-7470
717-677-7308 |
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| Fax: |
717-677-7960 |
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| Email: |
info@accentbuildingproducts.com |
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| Hours: |
Monday - Friday:
8am - 5pm EST |
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All
products must be shipped within the 48 continental United States.
Products are shipped via UPS, FedEx, or common carrier.
State sales tax applied if order is delivered to Pennsylvania, Maryland,
New Jersey, or West Virginia.
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| Unfortunately,
Accent Building Products is unable to deliver products to APO/FPO
addresses since they are unable to accept drop shipments (i.e. delivery
from UPS, FedEx, and common carriers) |
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| You may return most
items purchased from Accent Building Products for partial refund
within 30 days from the purchase date. The following terms
will apply: |
- All returns are subject to a 20%
restocking fee.
- All custom and/or made-to-order items
are non-returnable.
- All returns must have an RGA
number. Contact customer
service to obtain. 800-237-7470 (8am - 5pm EST).
- Returned item(s) must be in resellable condition
in the original carton.
- Returned item(s) must be received within
14 days from authorized return date.
- All returns must be shipped, freight prepaid.
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| Custom
/ Made-To-Order Items Are Non-Returnable:
This includes, but is not limited to the following:
All kitchen and bath cabinetry, all mantels and shelves, all personalized
address plaques, custom vinyl shutters, all Winworks composite shutters, custom Fypon millwork,
custom skylights, custom cupolas, and custom configured glass
or acrylic block windows and/or panels. |
| 20% Restocking
fee on returned items is non-negotiable. |
| Accent Building Products
encourages you to review all orders carefully. Since
many of our items are made-to-order based on your specifications
we cannot change, modify or cancel you order once in production.
We cannot accept returns for made-to-order / custom items,
as stated above. |
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We make every effort
possible to ensure that you receive your order without damage, however
on occasion there are conditions beyond our control that will cause
damage during the shipment process. If the item(s) that you
purchased become damaged during shipment please document with the
freight company upon delivery and notify us immediately by calling
800-237-7470.
For all common carrier deliveries you must be present to sign for your shipment. ALWAYS INSPECT YOUR SHIPMENT PROMPTLY AND REPORT ANY DAMAGED OR MISSING ITEMS TO US WITHIN 2 BUSINESS DAYS! We can not do anything to fix problems that are not reported within 2 business days, no exceptions.
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| Merchandise prices
and specifications are subject to change without notice. Typographic,
photogrpahic and/or descriptive errors are subject to correction.
Some prices include shipping, please see shipping information above
for more information. |
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| Sales tax will only
be applied if you reside within Pennsylvania (6%), Maryland (6%),
New Jersey (7%) or West Virginia (6%). Sales tax will be calculated
during the checkout process. |
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| We accept Visa and
Mastercard (credit & debit), American Express and Discover.
Please be aware that on occassions your credit card may decline
not because your funds are unavailable but because your issuing
bank has set daily limitations on transactions. This
is for your protection. If this occurs it may be necessary
for you to call your bank or credit card company to authorize a
transaction, or we can process your payment over several days.
You may also mail a check with your order. Simply print out
the order and mail along with your check to the address above.
We will not be able to process your order until we receive your
check and your check clears the bank. To expedite this process,
we suggest using a cashier's check or money order. |
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We have separate catalogs available
for our different product lines. Use the links below to
request your copy.
Cabinet Catalog (Free) - click here
Shutter Catalog & Samples (Free) - click here
Fypon Millwork Catalog ($5.00) - click here
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| Accent Building
Products is a leading direct distributor of home building products.
We ship anywhere within the 48 continental United States.
Accent Building Products is a subsidiary of APM Inc., a building
material supply company founded in 1963 and located in Adams County,
Pennsylvania. Our internet endeavors began in 1998 when
the vision of selling building products online began. Until
2007 we operated under the business name of APM Direct, now we
are doing business as Accent Building Products. Since our
inception we have introduced our own catalog and expanded our
offerings to include such items as cabinets, exterior shutters,
fireplace mantels, millwork, skylights, vinyl railing systems,
weathervanes, address plaques and more. Our goal is to offer
the highest quality building products at great prices and save
you time and energy by delivering directly to your front door.
With the goal of being a customer-friendly
and service-conscious company we are pleased to mention that we
are members of the Gettysburg-Adams
County Area Chamber of Commerce. |
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